Automation’s biggest effects are likely to hit other job categories.
However, we see generative AI enhancing the way STEM, creative, and business and legal professionals work rather than eliminating a significant number of jobs outright.
Most involved people leaving food services, in-person sales, and office support for different occupations.
During the pandemic (2019–22), the US labor market saw 8.6 million occupational shifts, 50 percent more than in the previous three-year period.